I have a survey that needs to be administered to a growing set of contacts on a monthly basis. I’ve created a contact list for this survey, and I am wondering if there’s an easy way to maintain the contact list so that I am not re-sending the survey to those who have already either opened or completed it. It would be great to avoid a manual process of updating who has already received an invitation to complete the survey, but I am not sure if there’s an option for that. I won’t be able to filter for “last response” since they will also be receiving another survey at the same time that they’ll likely be responding to simultaneously.
+22Hi
I can not remember any automation to achieve this. However, you could do it by adding the following setup to your survey flow:
Make sure to set up the web service element correctly.
- Method: DELETE
- URL:
https://fra1.qualtrics.com/API/v3/directories/POOL_XXX/mailinglists/CG_XXX/contacts/${e://Field/ContactID}- Replace POOL_XXX with your directory ID
- Replace CG_XXX with your mailing list ID
- Set the X-API-TOKEN from a user that has access to the mailing list and that is a XM directory user
Here is the documentation of the used API:
Here are details about the X-API-TOKEN:
https://api.qualtrics.com/2b4ffbd8af74e-api-key-authentication
If you place the elements at the start of your flow, the contact should be deleted from the mailing list once he starts the survey.
Best
Christian
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