Dear all,
I am running a few surveys and in some of them all of sudden the following message appears in the Data & Analysis tab “We are generating the prepared dataset for you and this will take some time”.
I have not created any test/prepared dataset and this is stuck at 0%. In the meantime I cannot export my results neither through the web nor through the API.
Do you know how I can stop this process from running?
+21
Hello
This message usually shows up when Qualtrics is getting your data ready for the first time, which can take a moment. If it takes longer than expected, you dont have to wait you can leave this page and use continue with other work. If the problem continues, I suggest contacting Qualtrics Support for help.
Let me know if this helps.
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