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Question

Survey builder is showing blank screen

  • Aug 29, 2024 9:41 PM UTC
  • 2 replies
  • 495 views

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As I enter the survey builder, the browser screen goes blank and nothing displays.  It is the same in pre-existing surveys and also new ones.  What would be the problem?

I’m using Chrome (updated) under Windows 10 Pro.

 

Best,

Yun-Oh

2 replies

Shashi
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Aug 30, 2024 4:15 AM UTC

Happened to me few days back and their was an extension I was using that was preventing from page to load. Please check and try disabling it if you are using any extensions.


vgayraud
QPN Level 8 ●●●●●●●●
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  • QPN Level 8 ●●●●●●●●
  • Aug 30, 2024 6:41 AM UTC

It happened to me a couple times in the past as well. For me, clearing the browser’s cache fixed the problem.