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Survey language not changing in published version?

  • March 18, 2022
  • 1 reply
  • 560 views

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Hi everyone!
I have an English survey translated to Portuguese.
When I "Preview" or "Print" the survey, changing the language on the drop-down menu actually changes the language of the survey.
However, when accessing the survey through the distribution link (once its published), changing the language in the drop-down menu has no effect whatsoever. I am pretty sure I am doing it right, since the "Preview" version allows me to change the language.
The "Powered by Qualtrics" does change to Portuguese when I choose it from the drop-down menu.
I have tried searching on Google and on this forum for this issue but did not find anything.

Best answer by Aanurag_QC

Can you check if the translations were correctly published? Sometimes Qualtrics does act weird and publishing/ saving the translations again does the trick.

1 reply

Aanurag_QC
QPN Level 5 ●●●●●
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  • Answer
  • March 21, 2022

Can you check if the translations were correctly published? Sometimes Qualtrics does act weird and publishing/ saving the translations again does the trick.