We have a survey where participants have to enter the amount of time they spent on tasks. We keep the survey open for a set number of days. We send out personalized survey links and recently we have noticed that for some participants the survey link is not saving their previous entries.
Has anyone encountered this type of issue before?
For an anonymous survey link the issue would probably that the browser cache/cookies was cleared from one session to another.
However, in your case I would reach out to the support.
Thank you, I reached out to support and am awaiting their response.
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