Survey translation option free? | XM Community
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Hello,

 

I have created a survey in English. Now I would like to translate the survey. I saw that you have translation options within the survey itself. Now I am not sure whether this is free because the add language option is greyed out. Is there a free option for this or should I create another survey which is already translated so I have 2 different surveys in different languages?

 

Thank you in advance!

 

 

If you’re using a free license, you cannot use the platform’s translations capabilities. 

Hello @selinaay,

To add to what @vgayraud said, if you're using a free account and need a survey in another language, you'll have to create a separate survey for each language. This means you'll have two surveys, each in a different language and the results will be in separate data sets. This would be the easy way for you as you might be using Free License.

Hello @selinaay,

To add to what @vgayraud said, if you're using a free account and need a survey in another language, you'll have to create a separate survey for each language. This means you'll have two surveys, each in a different language and the results will be in separate data sets. This would be the easy way for you as you might be using Free License.

Thanks for your reply! I think I will do this. Do you know whether doing this in two separate surveys will have an impact in the data analysis?

Hello @selinaay,

This shouldn't affect you in Data and Analysis, but with a free license you might not have all the good features which will help you.  would suggest you to Keep the questions and choices the same in both surveys, just in different languages. Then combine both sources into one dashboard. One problem would be Open-ended responses will stay in their original language but for multiple-choice,  Likert questions & etc you can analyze both surveys together.

Let me know if this helps.

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