The hyperlinks are not working when publishing the survey. Any tips to resolve the problem? | Experience Community
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JoseS
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1 year ago
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The hyperlinks are not working when publishing the survey. Any tips to resolve the problem?

  • Feb 13, 2022 3:10 AM UTC
  • 2 replies
  • 211 views
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I have followed the instructions carefully and created the hyperlink in the rich content editor, but when previewing or publishing it, it couldn't work. Does anyone know how to solve it issue?
Thank you for your help!

Best answer by desiree_44

Hi!
In this case, I would recommend contacting Qualtrics Support.
To contact Qualtrics Support, you can go to https://support.qualtrics.com and selecting contact support from the menu.

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    • desiree_44
    • Level 1 ●
    • Answer
    • Feb 13, 2022 10:22 PM UTC

    Hi!
    In this case, I would recommend contacting Qualtrics Support.
    To contact Qualtrics Support, you can go to https://support.qualtrics.com and selecting contact support from the menu.

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    • KyleC
    • Apr 28, 2022 5:58 PM UTC

    I am encountering this issue as well. Did you ever find a solution?

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