Hi Team, We are facing two issues within implementation: Display dropdown instead of searchbox: We have a requirement of displaying data from database basically list of dealers mapped to specific dealership. Client wants to display this field as dropdown however it is not feasible due to no of dealers. Hence, we have suggested to use search box feature, where they can just type the initials and names of dealer would appear using sds. Just wanted to check, if it is possible to show in drop down in this case Embedded Data Translation: We are fetching data of embedded data from survey and displaying in tickets and we have translations. However, some of the embedded data is showing in native translations. Is there any workaround to get embedded data get back translated in English instead of native language.Regards,Eesh

Ticketing - Dealer List Display drop down for Searchbox

Hi Team,

We are facing two issues within implementation:

Display dropdown instead of searchbox: We have a requirement of displaying data from database basically list of dealers mapped to specific dealership. Client wants to display this field as dropdown however it is not feasible due to no of dealers. Hence, we have suggested to use search box feature, where they can just type the initials and names of dealer would appear using sds. Just wanted to check, if it is possible to show in drop down in this case
Embedded Data Translation: We are fetching data of embedded data from survey and displaying in tickets and we have translations. However, some of the embedded data is showing in native translations. Is there any workaround to get embedded data get back translated in English instead of native language.

Regards,

Eesh

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