Timing is not working no matter what | XM Community
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Timing is not working no matter what

  • January 22, 2022
  • 2 replies
  • 353 views

Hi,
I'm trying to record the time each p spends on a question with text only on it. I've added a page break before the text question and after the timing question. It is still saying that my timing question is alone, even though it is within a page break and follows the text question. I've tried reloading the website and publishing but the recommendation will not go away.
Please help! Thank you

Best answer by AmaraW

Hi rrhill3! this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!


2 replies

wpm24
Level 2 ●●
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  • Level 2 ●●
  • January 25, 2022

Just to confirm, the block should be organized as follow:

  1. Timing element

  2. page break

  3. text to be read

Is that what you have right now, as your second statement seems to imply it may be in the wrong order.


AmaraW
Former XM Community Team Member
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  • Former XM Community Team Member
  • Answer
  • January 25, 2022

Hi rrhill3! this sounds like it may not be intended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!