Unable to safe Conjoint Dynamic Image test | XM Community
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Unable to safe Conjoint Dynamic Image test

  • 5 March 2024
  • 0 replies
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hi everyone,

 

I am trying to create a conjoint image survey through the ‘conjoint dynamic image’ project. When I have determined my attributes and levels, I go on to upload all corresponding package images and determine their attribute profiles. When I am done and click ‘save’ I get the same error message ever time: “an error has occurred, try again later”

 

What am I doing wrong? 

Here are some of the trouble shooting I have done:

  • change file type from PNG to JPG (and back)
  • crompress files so they are much smaller then 1MB
  • use a different browser
  • only upload one image at a time
  • delete all history and cookies from my browser

Anyone knows other things I could try out? 


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