Hi there, I am trying to change the background to my surveys and add a logo but everytime i click on apply it is stuck on the loading screen. I have tried on my laptop, phone and iPad and its the same for all of them. Please help.
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Hi UoBWill ,
That sounds like a performance issue with the platform. I would suggest contacting Qualtrics support at https://support-portal.qualtrics.com/?Q_Language=EN#.
--Matthew
https://community.qualtrics.com/XMcommunity/discussion/comment/48196#Comment_48196Hi Matthew, thanks for your reply I have contacted them and I hope they respond quickly.
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