Weekly Summary email location | XM Community
Question

Weekly Summary email location

  • 3 November 2023
  • 2 replies
  • 17 views

Userlevel 3
Badge +11

Hi all, I’m new(ish) to my org. We have a previous employee who has left our org who was getting weekly summary emails. I’m wondering if there is a quick way to identify where the email may be coming from (what survey/workflow)? We have hundreds and hundreds of surveys so not having to look through every single one would be immensely helpful. Sadly the subject line is pretty generic with “Weekly Summary for (former employees name) from (date) to (date)” - which is a 7 day period.


2 replies

Userlevel 7
Badge +30

Is there anything in the message itself that indicates the project name? That sounds like one of the weekly email summary messages that are sent on Tuesdays; the subject line matches what you described, and the name of the project only appears in the message.

 

Userlevel 3
Badge +11

The messages are blocked my our companies security and won’t be released, no identifiable info though as to what survey - that’s why I was hoping there was a sneaky way around finding it rather than having to randomly open surveys to find it

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