When exporting to word random questions appear in the file.... | Experience Community
Skip to main content
JoseS
Administrator
1 year ago
Question

When exporting to word random questions appear in the file....

  • Mar 10, 2021 2:42 PM UTC
  • 3 replies
  • 46 views

This morning I exported my survey to word to send to a professor. The export word file had questions about business products and the introduction was not the introduction I had wrote but the general, standard intro provided by Qualtrics. I am not sending out my final survey in word but I am wondering if there is something lingering in my survey that caused these questions and intro to pop up during the export process. To clarify, i cannot see them until the file is exported and then these questions replace some of the ones I have written.

Any ideas?

      3 replies

      AdamK12
      Level 5 ●●●●●
      Forum|alt.badge.img+73
      • AdamK12
      • Level 5 ●●●●●
      • Mar 10, 2021 2:59 PM UTC

      kksweene It may be that you had your introduction in the Survey Flow or as a header to your survey which won't show up in the Word file and there may be a setting that is generating that automated text. If you include the text as a survey question (with raw text), that should render in the exported version and will be part of the survey experience...

      Adam Korengold, NLM/SCI (he/him/his)
      pogi
      Level 2 ●●
      Forum|alt.badge.img+14
      • pogi
      • Level 2 ●●
      • Mar 10, 2021 5:22 PM UTC

      Are they old questions in your trash? You can scroll to the bottom of the survey and empty the trash. See if that is what you are seeing.

      Forum|alt.badge.img+1
      • David_UB
      • Oct 27, 2022 10:56 AM UTC

      It is weird. It has been happening to me as well and I don't know how to solve it. I apparently have questions on a preferred food for lunch but I don't recall ever writing such questions.

      Terms & ConditionsAccessibility statement