I have a ten-statement likert-style item that uses the slider format. Only statements 1 through 6 are showing up in the response record with the remaining 4 showing no responses. I have taken the survey myself and have answered all ten statements and submitted, so I know respondents can answer the statements, but no data is showing for those four statements.
Why is some data being omitted from response record?
+1
+8It looks like you are reviewing the responses in a Report/Results? Is that correct? Open up your Data & Analysis tab and find your responses. See if you can see the 7-10 values. You can also export the data. The point is to find out if anyone has responded with a 7, 8, 9, or 10. If you have the data, but it's not showing on the Report/Result we have narrowed own the issue.
If that's the case I'd make sure you don't have any filters set up (to only show 1-6)
+26ab21b ,
Did you get this issue solved? I've also seen an errant Survey Flow markers cause an issue similar to what you've shown.
Thomas
+1https://community.qualtrics.com/XMcommunity/discussion/comment/54260#Comment_54260According to jmborzick it was likely a glitch, as the survey worked for him after I sent him the QSF. Is there anything in particular I should be looking at in the Survey Flow markers? I'm about to re-release the survey to participants next week, but not 100% sure it will work.
+26ab21b ,
As long as you do not have any branching logic set up based on answers to the question that you are seeing problematic, you can eliminate this as a cause of the issue.
Thomas
+41ab21b I have few queries before rectifying this issue.
1) have you taken run with preview link or with anonymous link?
2) did you add 4 statements later?
3) if you add remaining 4 later, so have you published the survey link or not?
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