Hello everyone,
I have had this free account for years now. The limitations seem to change whenever I come back to Qualtrics, and right now I'm having issues with the 250 response limit - which I hadn't noticed before (I could swear the only such limit was 100 responses per survey).
The issue I'm having is that I don't understand this limitation. Do I get:
a) 250 per survey;
b) 250 responses across all surveys;
c) any of the above, and the used-up responses decrease as I erase them from my survey(s);
d) a or b, but they don't decrease ever (e.g., one-shot).
The only other thread I found on this topic wasn't very specific:
https://www.qualtrics.com/community/discussion/6041/does-deleting-responses-decrease-the-allowed-responses-counter
Does anyone know for sure? I have a survey to run and whether I use Qualtrics or something else depends on how the ambiguity (or just lack of details) is resolved.
Thank you very much.
J.
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@jdmart The official documentation for the free account limits is here: https://www.qualtrics.com/support/survey-platform/managing-your-account/trial-accounts/
It does indicate 100 responses across all surveys, so I'm not sure why you are getting 250. Maybe you have been grandfathered in from a prior version? If that's the case, I think only the support team would be able to advise on your specific account.
It does indicate 100 responses across all surveys, so I'm not sure why you are getting 250. Maybe you have been grandfathered in from a prior version? If that's the case, I think only the support team would be able to advise on your specific account.
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