Does Qualtrics still calculate 'predicted duration'? | XM Community
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Does Qualtrics still calculate 'predicted duration'?

  • October 5, 2018
  • 10 replies
  • 16084 views

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Hello - I like to include an estimated completion time in our survey emails, but noticed that Qualtrics no longer auto-calculates this time in the home menu. It used to be right here: ! I know that I can manually calculate the predicted duration using this logic: https://www.qualtrics.com/support/survey-platform/survey-module/survey-checker/survey-methodology-compliance-best-practices/#PredictedDuration But, am I missing a place where Qualtrics will calculate this for me?

Best answer by MohammedAli_Rajapkar

Hi @Taylor It does show before you make your survey "Active". Just try making a copy of the same project (which is active) and you should see the "estimated response time".

10 replies

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1171 replies
  • October 5, 2018
You have to manually determine the duration by using formula like 1/2 median LOI and you can then use it in email text. Qualtrics doesn't auto calculate the estimated duration. But for completed records standard variable duration in seconds appear which you can use for calculating LOI

MohammedAli_Rajapkar
QPN Level 5 ●●●●●
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  • QPN Level 5 ●●●●●
  • 482 replies
  • Answer
  • October 5, 2018
Hi @Taylor It does show before you make your survey "Active". Just try making a copy of the same project (which is active) and you should see the "estimated response time".

  • 1 reply
  • September 30, 2020

When calculating predicted duration does Qualtrics take branching into account? I have a survey that probably would be lengthy if it wasn't branched by individual departments using display logic. No department's graduating students will be asked to answer all questions. So, I'm kind of suspicious of the time it is giving me.


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  • 2 replies
  • November 10, 2021

I realise this is an old thread, but it would be good if there was an understanding of where the duration information is displayed, if anyone knows please?
It used to show in the list of projects and even after copying an Active survey, as suggested by Mohammed, I can't see any duration information of this new survey.
I hope someone can clarify please. Thanks


CarolK
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  • Level 5 ●●●●●
  • 408 replies
  • November 10, 2021

This information was hidden with the design of the new Projects page. I have a Product Idea post requesting that the information be made accessible again so that we don't have to try to calculate it ourselves. Qualtrics does still have the estimated duration somewhere behind the scenes (because it's available if the survey is TOO long and fails ExpertReview.


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  • 1 reply
  • March 22, 2022

Screen Shot 2022-03-22 at 4.39.26 PM.jpg2022 Update - 2 Options to find this:
1) You should see a small white box labeled "ExpertReview score" with a lightbulb next to it. The button is just under the blue "Publish" button at the top of the right side of the screen. You will see a checklist menu with AI recommendations. Predicted Duration is in that checklist. Just to the left of the title, you will see an estimated min count.
2) Click on "Publish". This will not publish your survey, but take you to a pop-up with a final final checklist menu before you truly publish. This is the same ExpertReview score checklist as stated in option 1 above. In that menu includes the estimated duration based on your current draft survey.
The checklist also includes items such as survey design tips, accessibility tips, etc.


MBF_01
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  • 1 reply
  • January 12, 2023

We just got this information from our TAM about predicted duration: There is unfortunately no further update-I'll reach back out to the PM, but the timing feature has been added to our product roadmap to re-implement it at some point in the next year.


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  • 1 reply
  • June 17, 2024

Has the timing option by any chance been re-implemented already? Trying to figure out how to get my predicted duration time.


Tom_1842
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  • 909 replies
  • June 17, 2024

@DiederikSt on my end, the ExpertReview will give a specific value for predicted duration if it is calculated to be over 7.0 minutes. If it is below that value, it is not displayed. I was not able to find the Product Idea/Evolve post mentioned by CarolK, but I agree it would be nice to have this information available.


AlonsoC
Administrator
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  • Administrator
  • 407 replies
  • August 27, 2025

Hello!

I escalated this post internally and here’s the feedback I received:

For tracking how long it takes folks to complete your survey, we recommend using the Q_TotalDuration embedded data field - it automatically captures the total time in seconds from start to finish.

You can find more details about this feature on our support page too. Hope this helps!