Drop down list question report shows zero choice count | XM Community
Skip to main content
Solved

Drop down list question report shows zero choice count

  • July 14, 2020
  • 1 reply
  • 27 views

I try to export a report with a drop down list question. However, the choice count is 0 for all choices (Reports tab). The data set shows every respondent had answered the question (Data & Analysis tab).
Has anyone seen this problem before? How can I get the choice count for drop down list questions?

Best answer by LaurenK

Hi xdou! If you have not yet already, we recommend reaching out to the Support team, as they are best equipped to look into this issue for you!

1 reply

LaurenK
Former XM Community Team Member
Forum|alt.badge.img+13
  • Former XM Community Team Member
  • 900 replies
  • Answer
  • August 3, 2020

Hi xdou! If you have not yet already, we recommend reaching out to the Support team, as they are best equipped to look into this issue for you!