Email respondents their responses after the fact? | XM Community
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Email respondents their responses after the fact?

  • May 27, 2020
  • 6 replies
  • 133 views

I assume this is not possible, but better to ask and make sure... Is it possible to email respondents a copy of their response long after the response has been recorded? I know how to do this on the front end using an email trigger, but that step was not taken in this instance and we're looking for a way to do this efficiently and retroactively now.

Thanks in advance.

Best answer by rondev

You can try different types of response summary pdf layout by adding url parameters shown here

6 replies

rondev
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1450 replies
  • May 27, 2020

One of the possible way is to send the response PDF.
Create a mailing list with email id and their respective response id as contact embedded data.
Now in email body create response pdf link as below:
 https://DATA_CENTER_ID.qualtrics.com/CP/Report.php?SID=SURVEY_ID&R=PIPE_IN_RESPONSE_ID
Now distribute this email without survey link


  • Author
  • 3 replies
  • May 27, 2020

Thanks for the quick reply.
To be clear, I simply use that response pdf link exactly as it appears in the text you provided? As the recipient, I would see a link and that would take me to... a copy of my own response based on the response ID Qualtrics generated when I completed the survey initially?


rondev
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • 1450 replies
  • May 27, 2020

Yes, it will take you to the response summary pdf, just change the data center id, survey id, response id in the link.


  • Author
  • 3 replies
  • May 27, 2020

Thanks a million. I got that to work, though the response summary is not nearly as attractive as the one generated via the individual "Actions>Export to PDF" summary. This may very well have to do, though. Thanks again for this option; much appreciated.


rondev
Level 6 ●●●●●●
Forum|alt.badge.img+22
  • Level 6 ●●●●●●
  • 1450 replies
  • Answer
  • May 27, 2020

You can try different types of response summary pdf layout by adding url parameters shown here


  • Author
  • 3 replies
  • May 27, 2020

Thanks - this may just work. Super helpful.