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Email Trigger:

  • June 5, 2020
  • 2 replies
  • 3 views
K

Is it possible to send individual email with embedded data in table inwhich the end user did not answer certain question.
For example, If the end user answer no to a question and we don't want that question to appear in the embedded data chart, how do prevent the question for showing.

    2 replies

    B
    Level 2 ●●
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    • bmcgrath
    • Level 2 ●●
    • June 5, 2020

    Depending on how many different versions you want, you could set up multiple email actions with different conditions. In your example, if the end user answers no to a question, that would trigger action 1 to send an email that does not include whatever question. As opposed to action 2, which does include that. Just make sure your conditions are mutually exclusive.

      K
      • Kmoorman
      • Author
      • June 8, 2020

      Is it possible to send individual email with embedded data in a table format in the body of the email inwhich the end user did not answer certain question is omitted from view in the email . The problem Im facing is that the end user can select Yes for some question and no for others. As a result , I would like the email with the embeeded data to only display the question and embedded data result based upon the end user indidivual response to the yes or no question , Is this possible?

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