Exporting Personal Links has problem | XM Community
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Dear Sir,



I try to Method the Exporting Personal Links, but I found that different customers in the download file only get the same link.

(Please find the details in the attachment)

pls kinldy help check and solve this problem.

Thanks a lot.

Sandy
@Sandy_Chen2018 ,



Try to open the csv in different editor (try some text editor as well) because some time excel create a problem still you face same challenge then you need to check with Qualtrics support team to investigate the actual issue.
Hi @Sandy_Chen2018! I would recommend reaching out to our Support team as they will best be able to answer this specific question! 🙂

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