"Failed loading look and feel settings. Please try again later." | XM Community
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Is anyone else experiencing this when trying to access their Look and Feel settings? Thanks!
not facing any such problem, you can try refreshing your account.
I've been getting the same error for the last 12 hours. I'm going to try raise this with Qualtrics, perhaps you could do the same?
FYI getting this on chrome and firefox, in incognito mode, and across two different accounts.
i think better to reach to Qualtrics support.
This is now working again for me.
Update: yes, it has been fixed. Thanks for sharing!

I get this error again "Failed loading look and feel settings. Please try again later.".
Anyone has this issue as well


Hi dan_archer, Roieopsteam, sandys! This sounds like unintended functionality. If you have not yet already, we’d recommend reaching out to our Support team, as they are best equipped to handle an issue like this!


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