Gap Analysis Question Type | XM Community
Skip to main content
Solved

Gap Analysis Question Type

  • November 27, 2017
  • 3 replies
  • 89 views

RachelTHREE
Level 2 ●●
Forum|alt.badge.img+2
After digging around some more in the platform, I stumbled upon the gap analysis question type. Have you used it before? If so, what is your preference of using this vs. a grid with follow-up question using conditional logic? And how does the data compare on the back end?

Best answer by AnthonyR

We have tested this in the past but ultimately went with building it manually. It just gives you so much more control than the built-in analysis.

3 replies

RachelTHREE
Level 2 ●●
Forum|alt.badge.img+2
  • Author
  • Level 2 ●●
  • 80 replies
  • November 29, 2017
In the past, I've only ever used a grid and then triggered a follow-up question based on what they selected in the prior, so I'd be curious to know from someone who has done both the pros/cons of each/ when you see fit to use one way over another!

AnthonyR
Level 4 ●●●●
Forum|alt.badge.img+7
  • Level 4 ●●●●
  • 308 replies
  • Answer
  • November 29, 2017
We have tested this in the past but ultimately went with building it manually. It just gives you so much more control than the built-in analysis.

RachelTHREE
Level 2 ●●
Forum|alt.badge.img+2
  • Author
  • Level 2 ●●
  • 80 replies
  • November 29, 2017
> @AnthonyR said: > We have tested this in the past but ultimately went with building it manually. It just gives you so much more control than the built-in analysis. Thanks, Anthony! Good to know. And makes sense that you have the flexibility to ask what you want/how you want.