How are you guys calculating your response rate? | XM Community
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How are you guys calculating your response rate?

  • May 16, 2019
  • 3 replies
  • 1128 views

DeepDiver
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I am totally novice to Qualtrics and have been spinning my head, trying to figure out the terminologies Finished, Completed, Recorded, Opened etc. I simply want to report percent of how many invites I sent, how many completed, how many dropped out. When I try doing it manually, the numbers don't add up to be 100%. Is there a widget that automatically calculates and can be added to dashboard? Do I have to consider email 'Opens' as part of the response rate formula? Totally lost! Appreciate any help or guidance.

Best answer by Shamji_Abbas

@DeepDiver, kindly go through this link and hopefully you will have your questions answered.

3 replies

Shamji_Abbas
QPN Level 2 ●●
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  • QPN Level 2 ●●
  • Answer
  • May 16, 2019
@DeepDiver, kindly go through this link and hopefully you will have your questions answered.

DeepDiver
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  • Author
  • May 16, 2019
Thank you Shamji. Very Helpful!

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Hello everyone,

Would you have an idea on how to get to the number of response we are allowed to collect over a year.

We are about to renew our contract with Qualtrics and I have to come up with an guestimate of many surveys we should request for our new contract. Currently we can have certain number of surveys results we can gather for a year. I was wondering if you guys know how to calculate the final number, that we can only have e.g., 200K repsonses a year.

 

TIA