How are you guys calculating your response rate? | XM Community
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How are you guys calculating your response rate?

  • 16 May 2019
  • 3 replies
  • 662 views
DeepDiver
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I am totally novice to Qualtrics and have been spinning my head, trying to figure out the terminologies Finished, Completed, Recorded, Opened etc.
I simply want to report percent of how many invites I sent, how many completed, how many dropped out. When I try doing it manually, the numbers don't add up to be 100%. Is there a widget that automatically calculates and can be added to dashboard? Do I have to consider email 'Opens' as part of the response rate formula? Totally lost! Appreciate any help or guidance.
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Best answer by Shamji_Abbas 17 May 2019, 01:25

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Shamji_Abbas
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@DeepDiver, kindly go through this link and hopefully you will have your questions answered.
DeepDiver
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Thank you Shamji. Very Helpful!
N
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Hello everyone,

Would you have an idea on how to get to the number of response we are allowed to collect over a year.

We are about to renew our contract with Qualtrics and I have to come up with an guestimate of many surveys we should request for our new contract. Currently we can have certain number of surveys results we can gather for a year. I was wondering if you guys know how to calculate the final number, that we can only have e.g., 200K repsonses a year.

 

TIA

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