Hi,
I've used a 5-poiny Likert scale for my survey but after some people responded and I began to look at the reports I realised that I had assigned an ascending order of scores instead of descending. I have now corrected the scoring in the survey but the report still reflects the earlier scoring. How do I get the report to reflect the new scoring for those responses which have already been completed?
Solved
How do I apply changed scoring to completed survey responses?
Best answer by rondev
Since scoring works retroactively(make sure you have published the survey after changing the score), try pulling the actual/ default scoring embedded in reports.
+22Since scoring works retroactively(make sure you have published the survey after changing the score), try pulling the actual/ default scoring embedded in reports.
Thanks. My survey now isn't allowing me to publish. The publish button has turned grey and is not accessible.
+22The publish button has turned grey and is not accessible. - This means your survey is already published at the latest version, and you must be able to see the updated score in the data and analysis tab.
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