How do you enable a user to approve surveys ONLY within his/her division and not org-wide? | XM Community
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How do you enable a user to approve surveys ONLY within his/her division and not org-wide?

  • June 13, 2019
  • 1 reply
  • 37 views

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I created a new user with the Standard Qualtrics user type. I edited this user's settings so the approve survey functionality was enabled. I added this user to a new division. I'd like this user to only be able to approve surveys within the division, not org-wide, but am seeing the user's name appear in the approve surveys drop-down menu from another user who is NOT in that division. Any ideas? Thank you!

1 reply

JenCX
Level 5 ●●●●●
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  • Level 5 ●●●●●
  • 683 replies
  • June 14, 2019
While I don't know the answer personally, I can tell you that we have VERY complicated user settings on our license and support and our account team have been amazing with setting everything up for us. I encourage you to reach out to them, tell them what you want to do, and if they're feeling especially awesome (which they usually are), they'll do it FOR you.