How to avoid duplicate responses with multiple distribution methods? | XM Community
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Looking for a method to use functionality similar to ballot stuffing when distributing via anonymous link and email distribution.



Use case, post event the survey is on an App and the team sends out a post event email as well. We are getting people who complete the survey on the app and also when they get home on the email. We are able to catch this because we require email on the anonymous link and can see duplicate emails showing for the same survey.
@kelsey_R27



Hi!



have you tried using an authenticator at the begining of the survey flow. If you are asking for the email, you can ask it there and if someone tries to answer with the same email is not going to allow them. This in case you have a database with the respondents.

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