How to view full information about Email Distributions

Question

We've hit a wall trying to figure out how to share email distribution information.

Our initial set up of Qualtrics was done through a different account and since then we have created a shared admin account with which the survey was fully shared and we have shared the distribution lists through the use of groups. Our Qualtrics is integrated with Salesforce and surveys are set up through a trigger.

When we log in with the new admin account and go to the Project>Distributions>Emails page, we are unable to view the details about the specific distributions. The following is seen:  Email to Recipient: [You do not have permission to view this recipient]

Would appreciate help and advice on this issue greatly!

Thank you

LaurenK · Accepted Answer

Hi @sfdcsupport! This issue sounds like it would best be handled by our Support team, as they will be able to further investigate your survey setup and account settings. If you have not yet already, I would recommend reaching out to them here and they will be able to get you the assistance that you need!

Sign up

Login to the Community

Scanning file for viruses.

This file cannot be downloaded