Identifying mobile vs desktop survey completion | XM Community
Skip to main content
Hi all



Not sure if this is the right spot to ask, but I was wondering if there is way to identify whether a response was taken on mobile or on desktop. We're just interested in knowing what the majority of our respondents use.



TIA!
There are a number of ways to do this. The easiest would be to just add a Metainfo question to your survey in a block that all respondents see. This will give you more detailed client information than just mobile/not mobile.



If you want only mobile/not mobile, you could add this this your survey flow:

!
Thanks! I had forgotten about the Meta Info question type.
Can someone add more details about how to set up a Meta Info question to record whether the participant is taking the survey from their desktop or phone?



It's not clear to me how to create a new field and name it "mobile" in the survey flow magically allows one to record the participant's device. I am sure I am missing something, thanks!
> @PVE said:

> Can someone add more details about how to set up a Meta Info question to record whether the participant is taking the survey from their desktop or phone?

>

> It's not clear to me how to create a new field and name it "mobile" in the survey flow magically allows one to record the participant's device. I am sure I am missing something, thanks!



Please refer this page

Leave a Reply


Terms & Conditions