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Identifying respondents

  • September 28, 2018
  • 2 replies
  • 19 views

Hi. I'm quite new to using Qualtrics and have just sent out my first customer survey. I distributed the survey using an email mailing list and one of the respondents has asked to be taken off the mailing list, but I don't know how to find out who it was.

Best answer by Jesi

@lisacairns 1. You can check the email id and remove from the distribution list 2. You can opt out the respondent from mailing list, so they wont receive further invite

2 replies

PeeyushBansal
Level 6 ●●●●●●
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  • Level 6 ●●●●●●
  • September 28, 2018
do you have email id of person you want to optout.

Jesi
Level 2 ●●
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  • Level 2 ●●
  • Answer
  • September 28, 2018
@lisacairns 1. You can check the email id and remove from the distribution list 2. You can opt out the respondent from mailing list, so they wont receive further invite