Is there a way for incomplete surveys to immediately expire? | Experience Community
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Is there a way for incomplete surveys to immediately expire?

  • July 13, 2020
  • 1 reply
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I'm having trouble with getting incomplete surveys to expire immediately when the browser page is closed.
So if someone is halfway through taking a survey, closes that browser tab, opens the survey link in another tab, their responses are saved. Is there a way to have the responses not saved at all? I've been playing around with the settings but haven't found a way to do this.

    1 reply

    rondev
    Level 6 ●●●●●●
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    • rondev
    • Level 6 ●●●●●●
    • July 13, 2020

    If we un check the "save and continue" option present under the survey options, then it will not save the survey session if the respondent is taking the survey using the anonymous link.
    But since in the individual link, the qualtrics enables the save and continue feature internally, we cannot achieve the requirement in this distribution method.

    Ron Dev (DM for any request. XM Technology Consultant, surveysolution.in)
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