We are preparing to launch a survey where our Teleservices Reps will be calling customers and walking them through an online survey to collect their responses. I am wondering if there is a way for the Reps to end the survey if a participant no longer wishes to continue at any point. Some questions have a forced response assigned to them because of skip logic, so I am hesitant to instruct our Reps to just click through until they get to the end of the survey because they will likely have to answer a forced response question to continue.

In the Survey Options tab (where you edit your survey), under the Survey Experience section, I have de-selected the save and continue option. My rationale here is that the Rep can simply close out of the browser if a customer does not wish to continue. This way, when the Rep clicks on the survey link to start a new survey with a new respondent, it will not bring up the unfinished survey from the previous respondent. I have also indicated that I would like to record responses 4 hours after the survey is inactive.

Is this a good option to end a survey at any point, while still collecting partial responses? If not, what would you suggest?

Thank you!!