Is there a way to trigger SMS surveys to customers after a Qualtrics ticket is closed? | XM Community
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Is there a way to trigger SMS surveys to customers after a Qualtrics ticket is closed?

  • December 2, 2019
  • 1 reply
  • 9 views
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Is there a way to trigger SMS surveys to customers after a Qualtrics ticket is closed?

    1 reply

    ana_velez
    QPN Level 5 ●●●●●
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    • ana_velez
    • QPN Level 5 ●●●●●
    • 284 replies
    • December 5, 2019
    Hi!! yes from actions you can trigger a survey attached you can find an image of how to do it !
    Ana Vl


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