Phone Number with Extension | XM Community
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I'm currently using the survey platform and trying to gather basic identification information from the survey takers with a "Text Entry - Form" question type and requiring a response (force response). The information I'm asking in this question are:



* first name

* last name

* email (using valid email address validation)

* phone number (using valid phone number - US phone number validation)



The problem I'm running into is that some of the survey takers have a phone extension and some don't. So when I add a text entry field for "Extension", and require a response (for the entire question) with force validation, the survey takers who DON'T have a phone extension will get held up.



What is the best way of handling this type of situation? Surely, I cannot be the first person who has run into this problem. I just couldn't find any articles to diagnose the problem on my own.



Thanks in advance!

Kelsey
In the editor, if you toggle "Click here to edit form fields", you can put validation settings for i for individual form lines:



!

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