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Progress bar showing progress inaccurately.

  • June 15, 2020
  • 3 replies
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I have a survey with 7 blocks and have a branched survey flow. As I progress through the survey, the progress bar moves very slowly and then by the last block it makes a huge jump even though there is just one question in the block. I am not able to understand why this is happening. The progress bar moving so slowly may make people drop out. I have seen answers to other similar question suggesting using JavaScript to manually add the percentage of completion I want to show for a specific question but that will be time consuming for me as I have a long survey. Is there any other solution to this? Or at least do you know why the progress bar is faulty?

Best answer by TomG

It makes a large jump because you are skipping blocks containing many questions with branch logic.

3 replies

TomG
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  • June 15, 2020

It makes a large jump because you are skipping blocks containing many questions with branch logic.


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  • 2 replies
  • June 15, 2020

https://www.qualtrics.com/community/discussion/comment/26737#Comment_26737I have a branch with all the blocks included in it. Even for that branch progress bar moves very slowly initially and then makes a jump.


TomG
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  • June 15, 2020

https://www.qualtrics.com/community/discussion/comment/26764#Comment_26764If the same blocks are duplicated in other branches in the survey flow the duplicates would be counted in the % calculation base.