Hi, I tried doing a search but couldn't find an answer. Is it possible to re-take a survey for an expired partial response? One of our users would like to complete the survey and must have opened it the day we sent it but never completed it. The survey is now a partial response that has expired. How do you re-open their link so they can complete it? The survey users have received individual survey links. Thanks.

Did the respondent answer any question at all or is the progress at 0%? Do your survey options delete partial responses or record them? If you can close the response first, then issue the re-take link, that seems to be the way to go. Would that work in your situation?

Nicole,I think you could issue a retake link in this situation.

Re-take survey for expired partial response

Re-take survey for expired partial response | Experience Community

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