Responses not being deleted? | XM Community
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Responses not being deleted?

  • 12 June 2020
  • 2 replies
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Has anyone else had issues deleting responses from their surveys? I went through and deleted a number of responses, and when I checked the next day, they are still sitting there as if nothing happened. Recently now, I've been having to try deleting them 2-3 times in a row for them to actually delete.

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Best answer by ana_velez 12 June 2020, 20:44

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Userlevel 6
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Hi!!

sometimes reindexing chache works. You can do this creating a new embeded field in the survey flow. and publishing the survey. This will force the cache

Then the platform may delete more quickly

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Thanks, I will try this now!

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