System Usability Scale (SUS) Math in Survey Flow | XM Community
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Hi,



We are trying to add some math into our System Usability Scale (SUS) survey that will automatically calculate the score in the survey flow and reporting. We are trying to leverage the following article as a reference:



https://medium.com/@bobbyg/the-suspense-is-killing-me-3dac7eeb2ac



The challenge is that the Qualtrics interface has been updated and some of the instructions no longer align with the new interface. Any help would be greatly appreciated.



Bryan

@TarynN - Thank you! This is helpful. I’ll try it. 

Question for you, did you have your SUS set up as a Matrix Table or Multiple Choice questions? Mine is a matrix and it seems I can only enter recode values at the label level, which would mean every question would have the same values and that wouldn’t be correct for scoring. 

Thanks,

Molly

Mine was set up as separate MC questions. If you’re using a matrix, you may be able to use the formula in the text question rather than recoding to generate the score. 

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