TesxtIQ---import date into the tool vs. post date in my .csv | XM Community
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TesxtIQ---import date into the tool vs. post date in my .csv

  • May 1, 2020
  • 1 reply
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E

Hello!
I need to capture the post date of customer comments to an online community, but the only date that I see in the Dashboard data is the import date. Can someone advise how to make sure I am capturing the indivdual post/comment dates rather than the import date, so I can look later filter and look for trends?
Thanks in advance!
Edie

Best answer by LaurenK

Hi EdieUX! You will want to make sure you create a new Embedded Data field for the individual post / comment date! If you need help setting this up or have any additional questions, be sure to reach out to the Support team, as they are best equipped to help!

    1 reply

    LaurenK
    Former XM Community Team Member
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    • LaurenK
    • Former XM Community Team Member
    • Answer
    • June 9, 2020

    Hi EdieUX! You will want to make sure you create a new Embedded Data field for the individual post / comment date! If you need help setting this up or have any additional questions, be sure to reach out to the Support team, as they are best equipped to help!

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