Hello!
I need to capture the post date of customer comments to an online community, but the only date that I see in the Dashboard data is the import date. Can someone advise how to make sure I am capturing the indivdual post/comment dates rather than the import date, so I can look later filter and look for trends?
Thanks in advance!
Edie
Solved
TesxtIQ---import date into the tool vs. post date in my .csv
Best answer by LaurenK
Hi EdieUX! You will want to make sure you create a new Embedded Data field for the individual post / comment date! If you need help setting this up or have any additional questions, be sure to reach out to the Support team, as they are best equipped to help!
+13Hi EdieUX! You will want to make sure you create a new Embedded Data field for the individual post / comment date! If you need help setting this up or have any additional questions, be sure to reach out to the Support team, as they are best equipped to help!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.