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Unable to generate trackable link - survey shared with me

  • September 25, 2018
  • 3 replies
  • 229 views

Abdi
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Hi Qualtric Community, First time posting and I'm newbie. I'm trying to Generate a trackable link for each contact gives me this error message: Response collection is paused. Resume to continue distributing. I do not own it but was shared with me. I do have the Edit and Distribute ONLY security access checkboxes checked. Do I need other security access?

Best answer by AnthonyR

You will also need activate/deactivate access!

3 replies

AnthonyR
Level 4 ●●●●
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  • Level 4 ●●●●
  • Answer
  • September 25, 2018
You will also need activate/deactivate access!

MohammedAli_Rajapkar
QPN Level 5 ●●●●●
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You can also refer to below page to resume response collection: https://www.qualtrics.com/support/survey-platform/distributions-module/collecting-responses/#ResumingResponseCollection

Abdi
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  • Author
  • September 27, 2018
Thanks, I was able to generate personalized URL survey link. However, the Link column "Omitted for Privacy" in the spreadsheet instead of the Link, after I click Generate Links. I looked at the survey option and Anonymize Response checkbox is not checked.