I need to create a survey that will be used for tracking call attempts from a phone survey. The beginning of the survey starts with contact authentication and then a question to confirm that they are calling the correct person. After that I have a block where I would like to track all of the call attempt information (date, time, result of call, etc). This is currently set up as a side-by-side item. I need to track up to 5 attempts. The issue I am running into is figuring out how to save the information from the previous call attempts so it is visible each time someone authenticates in for another call attempt, while still forcing participants to go through the confirmation page at the beginning of the survey. Does anyone have any recommendations for how to do this?

We have a survey where we do something very similar. Populate your current respondent information into embedded variables, use those variables to pre-populate your questions using "Add Default Choices...", then use a Contract Trigger to update the respondent's info at the end of the survey.

https://community.qualtrics.com/XMcommunity/discussion/comment/47690#Comment_47690Not sure why you need to do this since you'll have the question answers, but you can use the addOnPageSubmit() function to find the checked values and save them to embedded fields.

What is the best way to accomplish this with Qualtrics?

What is the best way to accomplish this with Qualtrics? | Experience Community

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