When I ask a question with multiple responses, how can I add a comment box as well? | XM Community
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When I ask a question with multiple responses, how can I add a comment box as well?

  • May 21, 2018
  • 7 replies
  • 358 views

When I ask a question with multiple responses, how can I add a comment box as well? This is within the same question.

Best answer by TomG

@Tracy - Please note this part of my response, "Assign the first 5 choices to the same group. Then set the parent group options to Selection/Single Answer Within Group."

7 replies

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  • Level 5 ●●●●●
  • May 21, 2018
Click on one of your response choices > Select the arrow to reveal the drop down menu > Select "allow text entry". You can do this for as many answer choices as you would like. Please be aware: for some of the "Look and Feel" options, this text area will only appear if the answer choice is selected. !

  • Author
  • May 21, 2018
I need to be able to allow the multiple choice options, then have comments. This only allows comments, I need both. How do I do that? Example below: Quality of implementation Excellent Good Satisfactory Poor × N/A Comment:

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • May 21, 2018
Use a multi-select, multiple choice with your 5 choices then "Comment:" as the 6th choice. Allow text (as described by @Kate) for the Comment choice. Assign the first 5 choices to the same group. Then set the parent group options to Selection/Single Answer Within Group and Hide Group Title.

  • Author
  • May 21, 2018
This helps now, however they can now select multiple of the 5 choices. I need to limit that to one choice and still have a comments area. Suggestions?

TomG
Level 8 ●●●●●●●●
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  • Level 8 ●●●●●●●●
  • Answer
  • May 22, 2018
@Tracy - Please note this part of my response, "Assign the first 5 choices to the same group. Then set the parent group options to Selection/Single Answer Within Group."

Forum|alt.badge.img+5
  • Level 3 ●●●
  • May 22, 2018
Tracy, if the question is set up as a check all that apply, you should be able to make every answer "exclusive" in the answer choice options except the comment one. That will allow only 1 of the 5 to be selected, but will always allow the comment choice to be selected as well.

  • July 17, 2018
> @TomG said: > Use a multi-select, multiple choice with your 5 choices then "Comment:" as the 6th choice. Allow text (as described by @Kate) for the Comment choice. Assign the first 5 choices to the same group. Then set the parent group options to Selection/Single Answer Within Group and Hide Group Title. This really shouldnt be this complicated.