Why are "none of the above" answers blank in exported data? | XM Community
Skip to main content
Question

Why are "none of the above" answers blank in exported data?

  • January 9, 2021
  • 3 replies
  • 309 views

I have exported the data from a survey to .csv and opened in Excel. I have several questions that had a "none of the above" option, but respondents who selected this choice just have a blank cell in the spreadsheet. When I open individual responses in the Data & Analysis tab online, I can see that they marked none of the above. I need to be able to distinguish between active "none of the above" selections and missing data. Any ideas?

3 replies

Forum|alt.badge.img+22
  • Level 7 ●●●●●●●
  • January 9, 2021

When you add none of the above to the list of answers, Qualtrics sets to "exclude from analysis" by default. Did you uncheck that?


  • Author
  • January 9, 2021

Thank you, I was not aware of this default. Is it possible to change that setting retroactively for the responses already received?


Forum|alt.badge.img+22
  • Level 7 ●●●●●●●
  • January 9, 2021

If its in the PDF, you should be able to get the data. Just disable it and download the csv again.