How do you foster a customer-centric culture within your organization? | XM Community
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  • ¿Cómo fomentas una cultura centrada en el cliente dentro de tu organización?
  • How do you foster a customer-centric culture within your organization?

     

     

     

     

This is a great question and excited to hear from of our Community!


That's a great question, and it always leads me to think that, to achieve that customer-centric culture must also focus on the employee experience, ensuring they feel valued and supported, as satisfied employees tend to provide better customer service.


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