UX and UX Research | XM Community

UX & UX Research

Discuss UX research, related topics, & more. Qualtrics' UX team may post calls for UX participants in this category and engage with members on UX-related topics. This category is *not* intended for feature requests, product change requests, or bugs.

  • 9 Topics
  • 23 Replies

9 Topics

L
Level 1 ●
LibbyBLevel 1 ●
asked in UX & UX Research

Social Impact for not-for-profits

Hi,Wondering if anyone has conducted any social impact surveys with Qualtrics? I couldn’t find anything when searching the community and am keen to read any best=practise, examples etc.We do a lot of advocacy work with the disability community and are keen to put some metrics around the community benefits/improvements through a social impact study. Thanks   

0
L
Level 1 ●
1 hour ago
L
LaurenSmythCAANZ999
posted in UX & UX Research

Contextual enquiry

Interested to learn about any experience with contextual enquiry research? Looking to implement this for our new ecommerce website design to allow our customers to offer feedback and ensure our UX is an improvement from the current state. 

2
L
15 days ago
S
Qualtrics Employee
Sabina_UXRQualtrics Employee
posted in UX & UX Research

Do you read (consume) dashboards or know someone who does? We have a research opportunity!

Hello there!The UX Research team is running a study to understand the needs, pain points, etc. of people who consume dashboard data (as opposed to those who create dashboards). If you are someone who doesn't create dashboards, but does monitor or read them, we would love to invite you to a UX research session. The session will be conducted over Zoom, will last approximately an hour and will compensate you $150 for participating. If you are a dashboard builder, but work with, or know someone who is a dashboard consumer, feel free to pass this along to those who fit this criteria (no builders, just consumers) if they are interested. This study is also limited to English speakers.If this sounds like a study you can take part in, please email sophiaz@qualtrics.com

4
S
Qualtrics Employee
19 days ago
S
Qualtrics Employee
Sabina_UXRQualtrics Employee
posted in UX & UX Research

Please give us your feedback on AI!

Hello Community! The UX research team has launched a survey for all our customers and end-users to understand your thoughts about the use of AI in your most common Qualtrics use cases.  The feedback we receive from this survey will be instrumental in our feature planning, and this is our opportunity to incorporate the voices of our customers into strategic planning decisions. Your responses are 100% confidential and will only be shared in aggregate.  Thank you so much for your help in telling us what we all REALLY feel about AI.Survey link: https://bitly.ws/UgUR-Sabina

0
S
Qualtrics Employee
19 days ago
O
OKAN CIL
posted in UX & UX Research

Creating a UI/UX and Design Experience Team and how should we do it ?

Hello all,My name is Okan and I work as an Experience Management Specialist at Vestel. Vestel is a TV and White goods manufacturer in Turkey and it's one of the largest in Europe and Turkey.However, we got a User experience issues in our products and it affects our customers and our company in terms of reputation.So we want to create a team that tests our products before the production and approves for user experience. So how should we handle this type of problem and what type of team should we establish. Thank you !

5
Swanand_Chavan_Ugam
QPN Level 4 ●●●●
2 months ago
C
CGomes
posted in UX & UX Research

Automation to collaborate projects

Current Problem: We have two people working together on projects. However, every time one creates a project needs to collaborate with the other person. Meaning they would both benefit from an automation process.Current Solution (if applicable): None. Just collaborate when a project is createdPossible Solution: Create an automation for this purpose. Somehow the users could have their own automation as for example, "if [userY] creates a project, collaborate with [userX]"Purpose / Use Case: Save this extra step from having to happen every single time. Is just a nice to have improvement for the UX

7
C
11 months ago
A
Aweiler3
posted in UX & UX Research

User Groups

Hi, I'm trying to send the same survey to multiple groups of people and have the data separated by those groups. Is this possible?

3
bgooldfed
Level 4 ●●●●
1 year ago
Michael_Cooksey
Administrator
Michael_CookseyAdministrator
posted in UX & UX Research

🔬 Join our Qualtrics UX Research Panels

Have you ever wanted to give us direct feedback on the Qualtrics user experience? You can!Our UX team is recruiting members of the XM Community to join our Research Panels. We want to know your thoughts, impressions, and experiences using Qualtrics products. Join our User Research Panel to innovate with us on product direction, feature sets, and overall user experience.Click here to sign up and learn more about how the Qualtrics UX Panels work.

2
S
Qualtrics Employee
1 year ago
AdamK12
Level 5 ●●●●●
AdamK12Level 5 ●●●●●
posted in UX & UX Research

Use cases for collecting experience data from blogs?

Hello! My team is interested in collecting experience data from blogs that we run, but are receiving pushback on two points: 1) asking questions on a blog detracts from the overall experience and 2) the comments function on the blog removes the need for collecting user feedback.One might respond to these points by suggesting that the survey can be delivered unobtrusively (for example, using a button invitation instead of a popup), and that while customers typically use comments to respond directly to content or points made on the blog, the larger points about navigability, usability, etc. are generally not addressed within comments.Has anyone in XMPros successfully implemented surveys on their blogs? What have been the relevant use cases and arguments made in support of implementation? Thanks in advance!

0
AdamK12
Level 5 ●●●●●
1 year ago

Productivity playlist

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