UX & UX Research
Discuss UX research, related topics, & more
I have a survey designed to screen and gather information on a wide variety of potential research participants. One of my questions is a multiple choice (one-answer-permitted) that sends different participants to different blocks with specifically tailored questions. What I would like to know is how can I change the question into a multiple choice (multiple-answer-permitted) and if a participant chooses 2+ they are sent to all the relevant blocks in sequence. Can someone advise?
Hello everyone,I'm designing an experiment where participants will watch a video and then answer related questions. To ensure accurate results, I need to disable the following video controls:Playback speed adjustment Rewatching (seeking backward) Skipping forwardCan anyone suggest how to achieve this?Thanks in advance!
Hello! I want to create a custom confirmation message that includes the option to “include a summary of responses” (allows users to download a PDF of their survey responses). Does anyone know if this is possible, and if yes what code would I need? Thank you.
Hello! I’m new to Qualtrics. My lab has many measures in a pdf format that they would like to put into Qualtrics. Looking over the instructions for importing measures, it seems only .docx and .txt files are acceptable to import if I want people to be able to fill out the survey in Qualtrics. Would it be easiest to make the pdfs into Qualtrics surveys manually?
Good morning all! As some of you may have heard, the Office of Management and Budget (OMB) relaxed its guidelines last year about demographic questions and that asking about ethnicity, race, and gender is no longer considered to be sensitive. OMB has also released guidance about asking questions about gender identity: SOGI-Best-Practices.pdf (whitehouse.gov)I would love to hear from other Qualtrics users in the public sector about whether you have applied this relatively new guidance on asking ethnicity, race, or gender demographic questions in your surveys. If you have, have you received adequate responses from customers to be able to segment effectively? Have you received negative feedback about these questions? Please let me know as this will help us with our approaches to gathering customer feedback this year. Thanks in advance!
Every few weeks, I recruit design research subjects from an opt-in list / screener initially populated using MSFT Forms. For each research project, I want to refer to criteria from the initial screener (demographics, stated areas of interest, etc) and occasionally exclude individuals based on their participation in research. Currently I’m manually loading rows into an Excel sheet in order to permit sorting & filtering, by inserting a fresh row for each project. From this, I can sort, filter, and derive a list for each fresh recruit. This works for the relatively small number of research candidates - but isn’t scalable, and is pretty tedious! This quasi-CRM use case is not something I’d expect Qualtrics to handle out-of-the-box.But not having tried this sort of thing before with the platform, I thought I’d check for any pointers or tips. Am imagining for each recruitment attempt, I’d start from original screener, and I’d need to manually flag whether someone participated, in order t
Hi,Wondering if anyone has conducted any social impact surveys with Qualtrics? I couldn’t find anything when searching the community and am keen to read any best=practise, examples etc.We do a lot of advocacy work with the disability community and are keen to put some metrics around the community benefits/improvements through a social impact study. Thanks
Hello there!The UX Research team is running a study to understand the needs, pain points, etc. of people who consume dashboard data (as opposed to those who create dashboards). If you are someone who doesn't create dashboards, but does monitor or read them, we would love to invite you to a UX research session. The session will be conducted over Zoom, will last approximately an hour and will compensate you $150 for participating. If you are a dashboard builder, but work with, or know someone who is a dashboard consumer, feel free to pass this along to those who fit this criteria (no builders, just consumers) if they are interested. This study is also limited to English speakers.If this sounds like a study you can take part in, please email email@example.com
Hello Community! The UX research team has launched a survey for all our customers and end-users to understand your thoughts about the use of AI in your most common Qualtrics use cases. The feedback we receive from this survey will be instrumental in our feature planning, and this is our opportunity to incorporate the voices of our customers into strategic planning decisions. Your responses are 100% confidential and will only be shared in aggregate. Thank you so much for your help in telling us what we all REALLY feel about AI.Survey link: https://bitly.ws/UgUR-Sabina
Hello all,My name is Okan and I work as an Experience Management Specialist at Vestel. Vestel is a TV and White goods manufacturer in Turkey and it's one of the largest in Europe and Turkey.However, we got a User experience issues in our products and it affects our customers and our company in terms of reputation.So we want to create a team that tests our products before the production and approves for user experience. So how should we handle this type of problem and what type of team should we establish. Thank you !
Current Problem: We have two people working together on projects. However, every time one creates a project needs to collaborate with the other person. Meaning they would both benefit from an automation process.Current Solution (if applicable): None. Just collaborate when a project is createdPossible Solution: Create an automation for this purpose. Somehow the users could have their own automation as for example, "if [userY] creates a project, collaborate with [userX]"Purpose / Use Case: Save this extra step from having to happen every single time. Is just a nice to have improvement for the UX
Have you ever wanted to give us direct feedback on the Qualtrics user experience? You can!Our UX team is recruiting members of the XM Community to join our Research Panels. We want to know your thoughts, impressions, and experiences using Qualtrics products. Join our User Research Panel to innovate with us on product direction, feature sets, and overall user experience.Click here to sign up and learn more about how the Qualtrics UX Panels work.
Hello! My team is interested in collecting experience data from blogs that we run, but are receiving pushback on two points: 1) asking questions on a blog detracts from the overall experience and 2) the comments function on the blog removes the need for collecting user feedback.One might respond to these points by suggesting that the survey can be delivered unobtrusively (for example, using a button invitation instead of a popup), and that while customers typically use comments to respond directly to content or points made on the blog, the larger points about navigability, usability, etc. are generally not addressed within comments.Has anyone in XMPros successfully implemented surveys on their blogs? What have been the relevant use cases and arguments made in support of implementation? Thanks in advance!
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