Can I display or not display an intercept based on an answer this person gave to a past survey? | XM Community
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Can I display or not display an intercept based on an answer this person gave to a past survey?

  • March 18, 2020
  • 1 reply
  • 46 views
ashrabstein
Level 1 ●
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Hi everyone! I know there is standard logic to displace a pop-up based on whether a survey was taken in the past, but is there a work-around to actually base it on a specific answer that this person gave to a past survey? Thank you!

Best answer by LaurenK

Hi ashrabstein! There is no easy way to do this unless you have stored these survey responses into a database, and have a way of identifying / linking these individuals who are on your site (possibly by being logged in) to their response. If you have any additional questions, I'd recommend reaching out to our Support team, as they are best equipped to walk you through this possible setup!

    1 reply

    LaurenK
    Former XM Community Team Member
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    • LaurenK
    • Former XM Community Team Member
    • Answer
    • June 8, 2020

    Hi ashrabstein! There is no easy way to do this unless you have stored these survey responses into a database, and have a way of identifying / linking these individuals who are on your site (possibly by being logged in) to their response. If you have any additional questions, I'd recommend reaching out to our Support team, as they are best equipped to walk you through this possible setup!

    ashrabstein
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