CoreXM Survey Updated with a new question but change not reflecting in the website intercept | XM Community
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Hi team, can someone please help me with the below query?

I added a new question to an already live survey i.e. the survey already had some responses collected and we added a new question after it was already live. We published it as well, the survey works well in preview mode now. We have this survey connected to a Website Intercept. However, when I re-published the intercept, the intercept is not running and the new question is not appearing in the survey opened through intercept. Any help would be greatly appreciated. Please let me know in case anyone has an answer to this!

@adityadave1810 if you had previously opened the survey on that browser I would recommend opening it in either incognito mode or after clearing your cookies. As website intercept uses anonymous link and it picks up cache memory.

 

Hope it helps!

@Deepak Hey Deepak, thanks a lot, this was helpful. It worked well :)

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