How to open my target survey in same window as my Pop Over creative | XM Community
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How to open my target survey in same window as my Pop Over creative

  • September 12, 2024
  • 6 replies
  • 96 views

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Hello,

 

I have a Website / App Insight project with a Pop Over Creative. First I ask users if they want to provide feedback and if they do, my target survey loads into a new window.

Is there a way to show my survey in the same window that my Pop Up shows?

 

Thanks,

Adi

6 replies

Aggarwal
Level 4 ●●●●
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  • Level 4 ●●●●
  • September 12, 2024

You can change that in creative settings on how you want the survey to appear. 


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You can change that in creative settings on how you want the survey to appear. 

There is not such option in the Creative settings.


Aggarwal
Level 4 ●●●●
Forum|alt.badge.img+15
  • Level 4 ●●●●
  • September 12, 2024

In that case you have to use ifram

 

<iframe src="YOUR_SURVEY_URL" width="100%" height="500px"></iframe>
 


AlexandreLeduc
QPN Level 4 ●●●●
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  • QPN Level 4 ●●●●
  • September 12, 2024

Are you using the guided method (purple rectangle below) or the piece by piece method (green arrows below)?  

 

If you are using the piece by piece , the option you are looking for is in the Intercept and not the creative and it’s under Advanced options. 

 

 

 

If you are using the guided method, the interface, in my opinion, is more user friendly. If you select Responsive dialog, which is the same as your pop over, you’ll have the option below: 

Hope this helps !


Forum|alt.badge.img+1

Are you using the guided method (purple rectangle below) or the piece by piece method (green arrows below)?  

 

If you are using the piece by piece , the option you are looking for is in the Intercept and not the creative and it’s under Advanced options. 

 

 

 

If you are using the guided method, the interface, in my opinion, is more user friendly. If you select Responsive dialog, which is the same as your pop over, you’ll have the option below: 

Hope this helps !

Thanks, but that is not what I need. With that option checked, my survey will be directly loaded. I want to ask the user if he/she agrees to give feedback and then to show my survey in the same window of the pop up.


AlexandreLeduc
QPN Level 4 ●●●●
Forum|alt.badge.img+21
  • QPN Level 4 ●●●●
  • September 17, 2024

Ok then this is the option that you will need to use: