Identifying specific customer using Qualtrics | XM Community
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Our product app/ website uses the concept of multi-tenancy.

Different customers use this same product accessing it thought this same URL. Depend on customers different features may be enabled disabled etc.

we would like to create a creative / survey that is this same for multiple customers. Is there a way to identify responses by the customer?

So we know from which customers most of the feedback coming thought



We can not identify customers by geolocation as they are globally distributed
if you already have a list of customers in your contact list, you can generate customer specific survey link that's connected to their contact list. Check out this link:

https://www.qualtrics.com/support/survey-platform/distributions-module/email-distribution/emails-overview#UnderstandingTheIndividualLink

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