Trigger app intercept with a microservice event | XM Community
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Hi
I am trying to implement some surveys in a transactional app. We want to trigger the intercepts in the app with the surveys when a microservice detects specific events on the backend of the app. Any advise for this?
How can I trigger a push notification on the app with the survey, everytime the microservice identifies an event?


Hi IsabelPosada_Voce,
Microservices are detected by the backend of the app which is setup by the mobile app development Team and they can then setup Custom Property which is similar to cookies in the website.
Once the Custom Property is set by the developer we can use this as a triggering logic inside the Intercept and trigger a mobile notification creative based on this logic.

Thank you so much Jishnu_G_Anand

Hi there! The aforementioned solution is documented here: https://api.qualtrics.com/2241421657525-getting-started-with-the-mobile-app-sdk-on-i-os#using-embedded-data 😀

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